Hi! Welcome to Polka Dots and Petticoats!
We are an online business based at our offices in Suffolk, established in 2013.
I'm Jackie - the lady behind the business. A lover of all things shabby chic, vintage style and pretty, I particularly love the 40's and 50's and am a big fan of gorgeous ladies Audrey Hepburn, Doris Day and Grace Kelly. My aim with Polka Dots and Petticoats is to bring all the things I love under one roof. You will find a wide and varied range of pretty items - perfect as presents for all occasions, or as a treat for yourself! From scarves to handbags, cushions to candles, you will be sure to find something different and exciting!
My philosophy is to choose items for the shop which I would like to receive as a gift, or have in my home. All new stock is chosen by me and a lot of time goes into picking the perfect pretties!
As a small one-woman business, I do everything myself! Although this usually means very long and unorthodox hours for me, it means the following for you:
- If you contact us through the App, website or social media, I will be the one who replies. I care, and will always do my best for you as my customer. The 'buck stops' with me - and I take pride in the efficient and personal service I provide.
- If you place an order with us, you won't get next day delivery or same day dispatch. However, you WILL get an personal service and a consistent, caring approach. I personally pick, giftwrap, pack and check all orders myself, but this care and attention takes time. I appreciate you spending your hard earned cash in my little shop, and will do my best to make your shopping experience an enjoyable one, from start to finish.
I do however, have to fit my business life around my family life. I rarely work a standard 9 am-5 pm (more often a 6am - 8 pm with school runs in between!) but will always do my utmost to deliver your order within the timescales given. Occasionally, due to illness or unforseen events, I may have to take the odd day off. When this happens, there is no-one to take over, but I will always strive to catch up again as quickly as possible!
I hope that the personal, friendly and helpful service I provide will encourage you to come back again and again, and make you a regular Polka Dots and Petticoats customer!
I hope you will enjoy browsing the shop and will find something you love.